An interesting conversation about 'users doing other things' starting in Graham Attwell's blog

24-June-2006

[ practice2.0 , kind=commentary on other content ]
Graham Attwell, in the wales-wide-web, notes a point that came out of a phone conversation we had this morning - that in the real-world users are almost always doing 'other things' when they come to use a bit of software. I've added a few more thoughts on the matter in a reply to his blog entry.

Graham notes, in his blog, a point that came up while we were chatting on the phone this morning:

...there is a world of difference between someone sitting down to develop use cases when this is the thing they are doing i.e. installing, testing, using, a service or a piece of software as the task in itself - and using the services and applications as one small part of their everyday working life.
Graham Attwell, The Wales-Wide Web | Real life experience Good computer systems should let me keep doing things my way, even if for a few minutes I will be sending things their way.

This is a surprisingly important point, and one which is surprisingly hard to get across. I hope we can illuminate the issue with further discussion - and some examples - over the next months.

I replied at length in his blog, and not being one to use prose once-only, I paste most of it below as well :o) ... see the extended text for this entry.

This is a much more important issue than it sounds, because by enabling casual, connected gestures of content-creation, systems like API-enabled weblogging and del.icio.us bookmarking let us share context to at least some extent. If it isn't *really* easy to post in the context of what I'm doing now - if I cannot make lots of tiny content-connecting/creating/categorising gestures without stopping what I'm doing - the good systems effects that we see in del.icio.us for instance will not emerge.
Yup! We're always doing 'other' other things - and that context is important (Mike Malloch in the wales-wide web)


Mike Malloch; 24-June-2006 12:37:07 forum (0)

PLE workshop summarised at Scott Wilson's Workblog

10-June-2006

[ PLEs , kind=meeting-report ]

Scott Wilson has posted a damn fine summary of a damn fine PLE workshop:

I've had a pretty good two days at the PLE workshop. Some very interesting ideas from the participants - looking back I think we were extremely lucky to get such a varied, knowledgeable, and positively engaged group - and I actually managed to do a demo without getting a firewall/proxy/gateway/dns related problem.

No doubt there will be a much more detailed wrote-up at some point; for now I think I'll just note a few things I found interesting...

PLE workshop [Scott Wilson's Workblog, June 09, 2006]

I enthusiastically endorse Scott's outline of the important issues and the emerging points of consensus. I had a wonderful (if exhausting) time at both days, and feel very positive about the emergence of a developer/practitioner community with some real vision and momentum. I've had to put nose to grindstone since the meeting, hammering out design and project work, and I won't have a chance to write extensively on the subject for a while. Let me just say what a pleasure it was to participate in such a focused and productive meeting with people as smart and long-sighted as Scott and Oleg.



Mike Malloch; 10-June-2006 06:10:44 forum (0)